Shipping and Returns


1 If you wish to cancel your order:

You can notify us by email to before we have dispatched the goods to you;

or where goods have already been dispatched to you, by returning goods to us in accordance with clause 2 below.

2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange (less our shipping cost

to you). The costs of returning goods to us shall be borne by you.

3 Upon receipt of the goods we will give a full refund of the amount paid,  (less our shipping cost to you) or an exchange credit as required.

4 The rights to return the goods to us as referred to in clause 3 will not apply in the following circumstances:

  • in the event that the product has been used.
  • to any products that we have made or customised specifically for you

The provisions of this clause 3 do not affect your statutory rights.

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